Web Operations Manual

OTHER IMPORTANT SUBJECTS

WEB TRENDS LIVE TO TRACK YOUR UNIQUE VISITORS:

In order to create your "Daily Report", as mentioned in Chapter Thirteen, you will need to know how many Unique Visitors you've had the day before.

If you're not using any sort of tracking system, (we are not referring to a visible "hit" counter that counts every single image on your page as 1 hit because those results are not reliable) then you may want to sign up for an account at Web Trends Live. http://www.webtrendslive.com

At the time I am writing this, Web Trends Live offers three packages. The smallest package is FREE, and is the "Personal Edition". Only weeks ago this package was $29.95 per year, however they seem to have changed this to a Free service.

The only drawback of using the FREE package is that you only receive your reports online in .html format, and they require you to display a small button on your site, similar to this one:

(They do allow you to choose from a range of button colors!)

The next package offers you the choice of .PDF, .HTML, Word, Excel, Secure .HTML and other wireless access features, in addition to allowing multiple users to access the reports, and also offers you daily scheduled reports of the last days traffic, sent to you, by email.

If you really don't care to include the button on your site for esthetic reasons, then you can use other tracking services, that allow you to display an invisible gif image instead. One such place is http://www.thecounter.com

I have used the service provided by the Counter in the past, however in my experience, although the service is good, the options are not as robust as those offered by Web Trends Live.

For our example, we will use the FREE Personal Edition package from Web Trends, which does require the button be added to your site.

Once you've created your account with Web Trends, you need to login, and obtain the HTML code, which you need to place on each page of your site that you want to track.

Although it's not required to place the code on every page, if you do have more than one product page, or sales letter, you may want to place the code on each of those.

Simply visit http://www.webtrendslive.com and locate the "Login" area.

Once you have logged in, and are inside the administration area, you will see the following, on the right hand side:

Click the tab that is labelled "Code".

Doing so will bring up a new window, which will show you the different ways you can implement the code, into your site.

Basic Tracking Code
For Personal Edition sites and sites not needing to implement custom code.

Use an Include File to Implement Your Code
The preferred method for implementing the WebTrends Live tracking code.

Customize Your Tracking Code
Needed if tracking content groups, eCommerce data, or server clusters.

For our example, we use the basic tracking code.

Simply click the link on the Web Trends Site, to bring up the basic code. It will be ready for you to copy/paste.

Highlight the text in the box that contains the HTML code, and once you've copied it all, you must paste it into your webpage.

IF YOU ARE USING A WEB PAGE EDITOR, SUCH AS DREAMWEAVER, FRONT PAGE 2000, OR HOT DOG:

Read the list of possible problems resulting from the use of a WYSWIG editor.

Apparently there can be resulting problems if you don't insert the code properly.

When you've done, save the page, and upload that to your server.

Anytime after that, you can login, and view your stats!